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Interpersonal communication is much more than the explicit meaning of words, the information or message conveyed. It also includes implicit messages, whether intentional or not, which are expressed through non-verbal behaviours.
Non-verbal communication includes facial expressions, the tone and pitch of the voice, gestures displayed through body language (kinesics) and the physical distance between the communicators (proxemics).
These non-verbal signals can give clues and additional information and meaning over and above spoken (verbal) communication.
The Importance of Non-verbal Communication
When we communicate, non-verbal cues can be as important, or in some cases even more important, than what we say.
Non-verbal communication can have a great impact on the listener and the outcome of the communication.
Inside this guide you will learn to master Non-verbal communication.. A basic awareness of non-verbal communication strategies, over and above what is actually said, can help to improve interaction with others. Knowledge of these signs can be used to encourage people to talk about their concerns and can lead to a greater shared understanding, which is, after all, the purpose of communication.